Decisions, Decisions: How Your Actions (or Lack Thereof) Affect Your IT Team

One of leadership’s critical responsibilities, no matter what the industry, is to make strong, effective decisions within an appropriate timeframe. According to TechRepublic writer Patrick Gray, “For IT leaders especially, the pace of rapid technical change has made decision making in a timely manner all the more critical.” But not all managers live up to […]

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IT Cross-Training – Why and How to Make it Happen

Employees getting picked for a long jury trial. A family emergency that keeps someone out for weeks. Or an abrupt departure without two weeks’ notice. It’s the stuff that IT managers’ nightmares are made of – and far too often, those bad dreams become an even scarier reality. The solution to getting a good night’s sleep? […]

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Workaholics: Wonderful Employees or Weak Links?

The workaholic phenomenon is global: in the U.S., people are putting in 20% more work hours than they did in 1970. Statistics Canada reported in 2009 that one-third of Canadians considered themselves workaholics.  In the Netherlands, 3% of the population reports suffering from “leisure sickness”, where workers actually become physically ill on weekends and vacations […]

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